WHAT WE DO

Touchstone has:

• Developed hundreds of million dollars worth of products in the marketplace today.
• Solved thousands of manufacturing problems.
• Performed millions of tests for thousands of companies from coal mines to the Space Shuttle.

HOW DO WE DO WHAT WE DO:

Breadth of Experiences:

• Starting more than one project per day from a wide array of industries provides Touchstone personnel a unique and ever-growing tool box of solutions.

Shared Management:

• Individual authority derives more from expertise than organization position.
• Management is shared by all members of the organization.
• What matters is not ones assigned “turf”, but the outcomes of customer satisfaction.
• Initiative is expected.
• Intense focus on being highly responsive, flexible, cost-effective.

Atmosphere:

• Touchstone is a “high-velocity” environment where change and improvement are the norm.
• Every employee is urged to think outside the boxes and lines.
• Communication moves quickly through this seamless organization.
• Everyone at Touchstone sees the customer not as an abstraction, but a real person with specific needs.

Facilities:

• Touchstone has facilities to test, design and build almost anything.

Doing the Right Work:

• The number one failure in R&D is a lack of prioritization. At Touchstone this is Job 1.